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• 09:12, 15 August 2022 JeannaEpk686 talk created page Find Alternatives 100 Better Using These Strategies (Created page with "The work of Service Alternatives, Inc., a nonprofit organization dedicated to developing a culture that encourages proactive communication and Inside-Out Change continues to expand the field of de-escalation. Service Alternatives, Inc. was established by Fran Einterz in 1983 to address the issue of customer/vendor conflict. Einterz as a management consultant noticed that vendors were engaging with customers in adversarial relations and sought to solve the problem.<br><br...")